On-Demand App: Types And Features Explained12

Food delivery

Food delivery apps make it easy and convenient to order your favorite meals instantly using your phone. Within minutes, the delivery boy delivers your food right at your doorstep.

Logistic Services

On-demand logistics apps function similarly to traditional courier services but offer greater speed and convenience. Individuals and businesses can deliver various orders quickly.

Housekeeping service

You may need assistance with certain tasks at home like washing dishes, laundry, etc. If you have no time to do them on your own then you can hire someone through housekeeping apps.

Cab rental service

The popularity of on-demand apps in the cab rental service is skyrocketing. These apps have completely changed the way people look at public transportation.

Beauty service

With on-demand beauty service apps, you can now enjoy a wide range of salon treatments such as pedicures, manicures, hairstyling, and skincare, right at the comfort of your home.

Handyman services

What if you end up with a dripping sink or a broken electric switch? You will need a handyman who has the right tools and the right skills to get the job done. Your app can do it for you.

Property rental service

Property rental service apps simplify the process of renting residential or commercial spaces, They connect property owners with potential tenants.

Healthcare service

Healthcare remains at the top of any service you can ask for. The healthcare apps make medical facilities easily available and treatment can be offered at the earliest.

Learning and educational service

If you try to learn something on your own, it can be quite difficult. With the right learning and educational apps, now you can easily put an end to this issue.

For End-Users

• User Accounts

  The user can make use of the email address, social media accounts or the mobile number to register, sign up or log in to the account.

• Booking Service As per the convenient day and time, users can book for the service.

• Multiple Payment Options Users can make payment through different options like debit cards, credit cards, mobile wallets, cash, P2P , etc.

• Track Schedules Once the service has been booked by the user, he or she can know about the arrival time by checking the current location through real-time tracking.

• Charge Estimation The application comes with a price calculation algorithm and so when a customer enters the service they want, the app will provide an estimated value.

• Notifications Through email and SMS services, the users can be provided with important alerts regarding the service, the charge, type of service, etc.

• Cancellations If the user feels to cancel the booking, they can do this before the service starts.

• Reviews and Ratings The users should have the option to express their opinion about the service. There should be a provision to register the feedback and rate the experience of the service provider. Again, there should be a provision for the service provider to rate the customers.

• Contact Service Provider Once the user makes a booking for the service, he or she will be provided with the option to contact the service provider to coordinate and plan out the service.

• Service History Users can easily access the services they have availed in the past along with the charges they paid for it.

• Mobile Wallets Users can add money in the app wallet and then get it automatically deduced when they book for a service.

• Schedule Your Service Users can book for a service they are interested in advance and then decide to have it later on.

• Book for Others Just like they book for their services, users can now book service for others as well as track it easily.

• Favourite Service Users can quickly access their frequently used services and book them fast without having to go through the whole process of searching it just by adding it to favorites.

• Referrals and Promo Codes Using this feature, users can gain monetary benefits while making the booking. It can be in the form of discounts, promo codes, coupons, referral codes, etc.

For Service Providers

• Account of Service Provider The service provider can make use of the email address, social media accounts or the mobile number to register, sign up or log in to the account.

• Tracking the Service The app comes with modules that help the service provider to track all the online services.

• Availability Options The service providers will have the option to decide when they want to work and when not to. They can be clear about when they will be unavailable.

• Details and Information of Service All the information related to the service request from the customer can be viewed here.

• Accepting or rejecting the Service Requests The service provider can see all the requests from the customers and respond accordingly. They can choose to accept or reject the requests within said time.

• Track Earnings The app should be able to track the services accepted by the provider and based on that, track the earnings in here.

• Start and End Service Certain services are time-bound and so to ensure that it concludes within the specific period, there should be a module within the app that lets the service provider start the service and end it once it is done.

• Contact Customer Once the service has been accepted by the service provider, the app will enable the provider to contact the customer for details regarding the booking.

• Dashboard The dashboard for the service provider shows all the provided services, earnings, performance, and other related information.

• Daily Reports It should be made available to the service provider to view reports regarding the services taken, any penalties, earnings made, etc.

• Customer Rating In order to let the customer rate the experience of the service, there should be a feature in the app.

• Forward Dispatch This feature helps the service provider who is in proximity to take the request rather than look for a service provider who is located at a faraway location.

• Heat Maps In order to judge the success of the application, the service provider can look for areas that are most clicked by the users and based on that predict their reach.

• Set your Schedules The app allows the service provider to offer the service as per their preferred time and set schedule for the same.

For Admin

• Admin Dashboard

  The admin dashboard is a common section from where you can navigate and manage your customers and service providers.

• Manage Customers

  By using a web app, the admin can easily handle the customers, the coupon codes, their discounts, the cancellation charges, etc.

• Manage Service Providers

  The admin gets to manage the service providers’ earnings, incentives, penalties if any, etc. from this section.

• Manage Commissions and Costs

  The dashboard on the admin side contains all the information related to the commissions and pricing set for services. In this way, the transactions within the app can be easily managed by the admin.

• Tracking Service

  All the on-going services can be viewed and tracked in real-time.

• Analytics and Reports

  All the information regarding the service providers, the accepted services, the rejected ones, their earnings, the repeated customers, the customers who cancelled the made bookings, their earnings, the most preferred services, the used coupons, gift cards, etc., can be tracked here.